Avoid This Domain Provider!
ByFor a long time, I got my domains from 1and1.com.
No more. And I recommend you avoid them at all costs as well.
This is the third incident I’ve had with them. This time they billed me before my “next due date” and refuse to credit me. The domain was transferred well before the stated “next due date” to me and to the registrar I transferred to (godaddy.com). 1nad1 said it was renewed before the transfer went through, but that’s not what Godaddy shows and what is clearly on the WhoIs record.
What they do, apparently, is bill BEFORE the time is up. Maybe even whenever they see you’re trying to transfer? Who knows. I started the transfer more than a month before my “next due date” for billing–plenty of time to have it go through. I did all the necessary things on my end and, in fact, got a notice from Godaddy that the transfer had gone through BEFORE even that earlier 1and1 billing date.
Here’s the kicker: When I told 1and1 that I would just alert my credit card company, 1and1 said they would shut down my account!
Do not do business with 1and1.com Internet!
As I said, this is at least the third time I’ve had an issue with them. What I experienced before was simply questionable practices.
This is egregious.
I spent the day transferring my many accounts to godaddy.com, which has always been great to work with. Their support is wonderful, and I’ve never had one problem. (I don’t use them for my web hosting, just domain names. If you want to use them, Google “godaddy coupon codes.” Those don’t work on transfers, though, as you get a really low price on those.)
I’m not the only one with an issue. Here’s another post about their terrible service.
So, be forewarned. I love to praise companies with good service, and I have many times. Those with especially bad service–I warn about.
4 Comments
June 22nd, 2010 at 5:09 pm
I’m sad to hear about your challenges with them. While I’ve only had good experiences so far, I know someone else who just moved everything from them And I will also move my stuff well before any become due.
Thanks for the heads up!
June 22nd, 2010 at 6:14 pm
Bummer!!! I really have no idea what you just said, as I’m still a newbie, but I’ll remember their name!! I went to GoDaddy.com, pressed a bunch of buttons, picked my name and paid the pay here area. GoDaddy is great, hate the commercials though. thanks!
July 9th, 2010 at 7:50 am
I really want to learn about Book Marketing but i have no talent for writing..,.
July 12th, 2010 at 10:56 am
book marketing offline is quite time consuming but if we talk about online book marketing, it is a different story-”.